bd180 Privacy Policy —
Your Information Is Our Responsibility

bd180 ("we", "our", "platform") is an online betting and casino service provider operating for users in Bangladesh. This privacy policy is a legal document between you ("user", "you") and bd180 concerning the collection, processing, and storage of information.

By using our website, creating an account, or using any of our services, you are considered to have accepted all the terms of this privacy policy. If you do not agree with this policy, you are requested to refrain from using our platform.

This policy applies to all services of bd180 — including cricket betting, slot games, live casino, and other gaming services.

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bd180 collects various types of information from users. This information is divided into the following two main categories:

2.1 Personal Information Provided Directly

When you register with bd180 or use our services, you voluntarily provide the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport number (for KYC verification)
• Financial information — bKash, Nagad, Rocket, Upay account numbers or bank account details
• Username and password

2.2 Technical Information Collected Automatically

When you browse or use our platform, the following information may be collected automatically:

• IP address and device identifier
• Browser type, operating system, and device language
• Login and logout times
• Page visit history and click patterns
• Cookie and session data
• Gaming activity history — details of bets, wins, losses, and transactions

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The collection and processing of user information at bd180 is carried out for specific and legitimate purposes. Your information is used for the following reasons:

3.1 Service Provision and Operations

• Account creation, verification, and management
• Processing deposits, withdrawals, and transactions
• Storing and displaying gaming history
• Providing bonuses, promotions, and VIP benefits

3.2 Security and Fraud Prevention

• Detecting account misuse and fraud
• Maintaining anti-money laundering (AML) measures
• Preventing unauthorized access
• Age verification — ensuring services are available only to those aged 21 and above

3.3 Customer Service and Communication

• Providing 24/7 live chat and email support
• Assisting with technical issue resolution
• Sending platform updates and important notifications

3.4 Compliance with Legal Obligations

• Complying with applicable laws and regulations
• Providing information as required by tax authorities or regulators
• Using information as evidence in dispute resolution

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bd180 uses industry-standard technology and security measures to protect your personal information. Our security framework consists of the following layers:

4.1 Technical Protection

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Sensitive information stored with 256-bit AES encryption
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing

4.2 Administrative Protection

• Access to data is restricted to authorized personnel only
• Regular staff training and confidentiality agreements
• A plan for immediate action in the event of a data breach

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bd180 never sells or freely distributes your personal information. However, information may be shared with third parties in the following limited circumstances:

5.1 Service Partners

Limited information is shared with trusted partners required to operate our services, including:

• Payment processing services — bKash, Nagad, Rocket, Upay and banking partners
• KYC and identity verification service providers
• Game software providers (such as Pragmatic Play, Evolution Gaming)
• IT infrastructure and cloud service providers

All these partners are bound by confidentiality agreements with us and may only use information for specified purposes.

5.2 Legal Obligations

Information may be provided to authorities when required by court order, government directive, or applicable law. In such cases, bd180 will endeavor to notify the user as far as possible, unless prohibited by law.

5.3 Corporate Changes

If bd180 undergoes a merger, acquisition, or corporate restructuring, user information may be transferred as part of the assets. Users will be notified in advance in such cases.

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bd180 uses cookies and similar technologies to improve the user experience and ensure the functionality of the platform.

6.1 Types of Cookies

• Essential Cookies: Maintaining login sessions and ensuring security — the platform cannot function properly without these.
• Functional Cookies: Remembering your preferences, language settings, and gaming preferences.
• Analytics Cookies: Collecting anonymous data to understand user behavior and improve the platform.

6.2 Cookie Controls

You can accept or reject cookies from your browser settings. However, disabling essential cookies may affect some important functions of the platform.

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bd180 retains your personal information for as long as necessary to fulfill the purpose for which it was collected. The core principles of data retention are as follows:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed or Inactive Accounts: After an account is closed, information is kept for a defined period as required by legal obligations.
• Financial Transaction Records: Retained for the long term to meet legal requirements related to financial and tax matters.
• Dispute-Related Information: Retained until the resolution of a dispute or legal claim.

Once the retention period ends, information is securely deleted or anonymized.

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As a user of the bd180 platform, you have certain important rights regarding your own personal information:

8.1 Right to Access Information

You may request at any time to know what information we hold about you. We will provide that information within a reasonable timeframe.

8.2 Right to Correct Information

If any information you have provided is incorrect or incomplete, you may contact us to request a correction.

8.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business requirements.

8.4 Right to Restrict Processing

You may request that the processing of your information be restricted for specific purposes, particularly in relation to marketing communications.

8.5 Right to Lodge a Complaint

If you believe your data privacy has been violated, please contact us directly. We will take your complaint seriously.

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bd180 strictly provides services only to individuals aged 21 and above. We do not knowingly collect information from any person under the age of 21.

An age verification process is followed at the time of account registration. If we become aware that information from a minor has been collected, we will immediately close that account and delete all associated information.

If a parent or legal guardian believes their dependent minor has registered on our platform, please contact [email protected].

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For the operation of bd180's services, user information may in some cases be stored or processed on servers located outside Bangladesh. For such international transfers, we ensure that:

• The receiving party maintains adequate security standards.
• The necessary contractual arrangements for data protection are in place.
• Data is used only for specific and limited purposes.

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bd180 reserves the right to review and update this privacy policy from time to time. For significant changes, we will notify users in the following ways:

• Displaying a notification on the platform
• Sending a notification to the registered email address
• Displaying the update date on this page

If you continue to use the platform after any changes, you will be considered to have accepted the new privacy policy. You are therefore advised to review this page regularly.

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If you have any questions, complaints or requests regarding this privacy policy, please contact us. Our privacy team will review your matter with the utmost sincerity.

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